Support Center

How do I start streaming?

To start streaming:

1. Open CamLive and tap New Match on the home dashboard
2. Choose your discipline, add your players and set your frame target
3. On the Stream card, pick YouTube, Facebook, Custom RTMP or Record
4. Sign in, or enter your stream key
5. Run the Test Uplink check to confirm your connection
6. Review the preview card and tap Start Broadcast

What streaming platforms are supported?

CamLive supports:

• YouTube Live (with OAuth authentication)
• Facebook Live (Page or personal profile)
• Twitch
• Kick
• Restream
• Any custom RTMP or RTMPS server
• Local recording without streaming

How do I add score overlays?

Score overlays are configured as part of your match setup:

1. Tap New Match on the home dashboard
2. Choose your discipline — Snooker, 8-Ball, 9-Ball or 10-Ball
3. Add your players (you can save them to your player roster for reuse)
4. On the Graphics card, pick a theme and toggle the HUD elements you want
5. Choose a corner position and size for the scorebug, or load a web overlay by URL
6. Scores update in real time as you score, and can also be driven from a remote browser

What are the minimum requirements?

To use CamLive, you need:

• Android 7.0 (Nougat, API 24) or higher
• At least 2GB of RAM
• A stable internet connection (minimum 5 Mbps upload for HD streaming)
• Camera and microphone permissions

Why is my stream lagging or buffering?

Stream lag can be caused by several factors:

• Internet Connection: Ensure you have a stable connection with sufficient upload speed
• Bitrate Settings: Lower your bitrate in the app settings
• Resolution: Try streaming at a lower resolution (720p instead of 1080p)
• Device Performance: Close other apps running in the background
• Server Distance: Choose a streaming server closer to your location

Can I record my streams locally?

Yes — and recording works completely independently of streaming, so you can record a match without going live at all. Choose your format on the Stream card: Crash-Resistant (FLV) writes progressively and keeps your footage even if the app crashes, while Standard MP4 is the most compatible. Recordings save to the CamLive folder in your gallery.

How do I switch cameras during a stream?

You can switch between front and back cameras while streaming by tapping the camera switch button in the live streaming interface. The switch happens seamlessly without interrupting your broadcast.

What video codecs are supported?

CamLive encodes with hardware-accelerated:

• H.264 (AVC) - Most compatible, available on every supported device
• H.265 (HEVC) - Better compression, required for 4K on many devices

The app picks the best codec your device supports for the resolution you have selected, and 4K streaming requires a device with HEVC encode support.

How do I connect to YouTube?

To connect to YouTube:

1. Tap New Match, then open the Stream card
2. Select the YouTube tab
3. Sign in with your Google account
4. Grant the necessary permissions
5. CamLive creates the broadcast and stream key for you automatically
6. Choose Public, Unlisted or Private, then go live to your channel

Is CamLive free to use?

Yes, CamLive is currently free to download and use with all features included. We may introduce premium features in the future, but the core streaming functionality will remain free.

How do I improve stream quality?

To improve your stream quality:

• Use a stable Wi-Fi connection instead of mobile data
• Ensure good lighting in your streaming area
• Clean your camera lens
• Increase bitrate settings (if your connection supports it)
• Use a tripod or stable mount for your device
• Enable hardware encoding in settings

Can I use external microphones?

CamLive captures audio through the device microphone, with adjustable gain and a live level meter so you can check your levels before going on air. Audio is encoded as AAC-LC at 44.1 kHz. External USB and Bluetooth audio input selection is not currently supported.

What should I do if the app crashes?

If the app crashes:

1. Restart the app and try again
2. Clear the app cache in your device settings
3. Ensure you have the latest version installed from the download page
4. Restart your device
5. If the problem persists, contact support with details about when the crash occurs

How do I delete my data?

CamLive has no account system and no CamLive servers — your match history, player roster, saved stream keys and OAuth tokens are stored only on your own device. To remove them:

1. Open Settings
2. Under My Matches, clear or delete individual archived matches
3. Use Reset All Settings to Default to wipe saved configuration and preferences
4. Use Disconnect YouTube & Facebook or Revoke Connections to remove stored platform authorisation
5. Uninstalling the app removes all remaining local data

For anything held by a third party, disconnect the app there too — revoking access in your YouTube or Facebook account settings also removes CamLive's authorisation.